Textbook refunds are given only if the class is cancelled or if the student has dropped the class. A register receipt and student ID is required for refunds. New textbooks must be in brand new condition (no highlighting or writing). Books with any markings will be given a 75% refund. No refunds on opened access codes, electronics, headphones, instructor notes, lab manuals or lab supplies.

The refund period is the 1st 10 days of class for the Fall and Spring semesters, and the 1st 5 days of class for the Summer semester. For an interim class, the refund period by noon the the first day of the class.

Defective textbooks should be returned immediately for full refund or exchange. All returns are subject to Manager's discretion. After the refund period expires, textbooks may be sold at the end of the semester during Book Buy Back.

Supplies, novelties, and soft goods are given a refund of 100% of purchase price or exchange for these items provided they are new and unopened. Items must be returned within one week of purchase. Sale merchandise is not returnable. Receipt is required for all returns or exchanges.